IronVest Terms of Service Last revised August 8, 2023
Here are the ground rules if you're using our stuff. The following Terms of Service (“Terms,” “Agreement”) govern your use of IronVest’s websites, products, applications, tools, and services (collectively referred to as our “Site and Services”).
We help protect your privacy and security. Our Site and Services allows a user ("user" or "you") to manage your online privacy and your personal information by controlling how other websites and businesses display or collect such personal information. These Terms of Service describe the terms and conditions on which IronVest provides our Site and Services to you. For more information about how our products and services work, please visit www.ironvest.com/faq.
Legal policies can be tedious, but please read up. We'll strive to make our policies understandable. READ THIS AGREEMENT CAREFULLY. IF YOU ACCEPT THIS AGREEMENT OR USE OUR SITE OR SERVICES, YOU ARE ENTERING INTO THIS AGREEMENT WITH IRONVEST. THIS IS A LEGALLY BINDING AGREEMENT. If you don't agree to these terms and conditions, you aren't permitted to use IronVest's Site or Services.
Things could change. We may amend or terminate any terms of this Agreement at any time and such amendment or termination will be effective at the time we post the revised terms on the site. We'll strive to make these terms understandable. You can tell when we last revised this Agreement by looking at the “last revised” date at the top of this Agreement. Your continued use of the site or services after we've posted revised terms signifies your acceptance of the revised terms.
We'll try hard. IronVest's Services allow users and subscribers like you to seek greater control over their personal information online, including but not limited to by blocking software tracking; forwarding safer, masked emails to your personal email account; masking your SMS based verification codes (‘passcodes’); encrypting and storing your logins and passwords; and assessing incoming emails for signs of fraud. You recognize that IronVest will use good faith, reasonable efforts to help you accomplish these privacy goals, but that we cannot guarantee that third parties will honor the requests, remove your data, or devise new tracking technologies that we are not aware of, among other things. We can't guarantee that this service will eliminate or control the collection, use, or sharing of your online data. We don't provide legal advice, so please don't rely on our service for legal matters.
It's unlikely, but bad things could happen. You acknowledge that your use of the IronVest Site and Services may have unintended consequences, possibly including direct, special, indirect, consequential and other damages, and you agree that you won't hold IronVest liable for these consequences. (Let's say you use IronVest to securely store your logins and passwords, but you forget your master password and can't log in: you agree that you won't sue us because you can't retrieve that account information.)
Don't sue us because of our products. You will indemnify and hold harmless IronVest Inc., its parents, subsidiaries, customers, vendors, officers, and employees from any liability, damage or cost from any claim or demand associated with your use of our Site or Services.
If something crazy happens, it's not our fault. You acknowledge that IronVest will not be liable for any failure to comply with these Terms to the extent that such failure arises from factors outside IronVest's reasonable control, like natural disasters.
Please don't steal our stuff. All the text, images, marks, logos, compilations (meaning the collection, arrangement, and assembly of information) and other content on IronVest's website ("Site Content"), and all software embodied in IronVest's website, applications, or otherwise (“Software”) used by us to deliver the Services is proprietary to us. Except as otherwise expressly permitted by these Terms, any use, redistribution, sale, decompilation, reverse engineering, disassembly, translation, or other reduction of such software to human-readable form is prohibited. The text mark "IRONVEST,"” as well its their associated logo, is our trademark, and you may not use it in connection with any service or products other than those we provide in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits IronVest (although we're happy to have you use our Site Content for noncommercial, educational, or news-related use if you properly attribute it to us). Any use of such marks will apply to the benefit of their respective owners.
Use our tools and services for good, not evil, or we'll kick you out. We don't allow our Site or Services to be used for illegal activities or activities that we find improper for any reason whatsoever. We reserve the right to take preventive or corrective actions to protect ourselves and our users from anyone's unacceptable use. Your failure to comply with our Terms may result in us terminating your access to and use of our site and services. You are not to:
Impersonate anyone, falsely state or otherwise misrepresent your affiliation with any person or entity, or knowingly provide any fraudulent, misleading, or inaccurate information;
Defame, abuse, harass, stalk, threaten, or otherwise violate others' rights, including without limitation others' privacy rights or rights of publicity;
Access or use (or attempt to access or use) another user's account without permission;
Transmit any software or materials that contain any viruses, worms, trojan horses, defects, or other items or computer code of a destructive nature;
Modify, adapt, sublicense, translate, sell, reverse engineer, decompile, or disassemble any portion of the site or services;
“Frame” or “mirror” any portion of the Site or Services;
Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, data mine, or in any way reproduce or circumvent the navigational structure or presentation of our site or services;
Harvest or collect any other users' information from the site or our services;
Use our site or services for any illegal activity; or
Probe, scan or test the vulnerability of our site or services, breach their security or authentication measures, or take any action that imposes an unreasonable or disproportionately large load on our site infrastructure.
Data collectors and trackers change, so our services will change too. You acknowledge that our privacy services often include our blocking or interacting with third parties like advertisers, and that therefore our services will evolve when these third parties' methods and processes change. For example, the online trackers our software blocks change as advertisers develop new tracking techniques and form new companies.;are provided on an "as is" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Consistent with what we stated above regarding damages, you agree that in any event, IronVest's liability is limited to fees you actually paid to IronVest.
We'll charge you for your paid subscriptions. If you're using one of our paid products, you acknowledge that you're registering for a recurring subscription and will be automatically billed at the end of the subscription billing cycle.
You can cancel your paid subscriptions at any time. You have the right to cancel your premium subscriptions at any time, for any reason, and can do so by emailing us at email@example.com or calling us at 1-800-928-1987. If you choose to cancel your IronVest subscription, you will not be charged for any billing period beyond the one in which you canceled. This refund policy does not apply if we've terminated your account for misuse outlined in this Agreement. Any termination of your use of our services, whether initiated by you or by IronVest, won't affect any of your or IronVest's rights and obligations under these Terms that have arisen before the effective date of such termination.
We're from New York, so that's where we'll go to court if we ever get on each others' nerves. You and IronVest Inc. agree that all matters arising from or relating to the use and operation of our site or services will be governed by the substantive laws of New York. You agree that all claims you may have arising from or relating to the operation, use, or other exploitation of IronVest's Site or Services will be heard and resolved in the federal and state courts located in New York. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any object to proceeding in such courts. If you choose to gain access to our site or services from locations other than New York, which is likely, you will also be responsible for complying with all local laws of any such other location. Finally, you won't ever use our site or services in violation of U.S. export laws or regulations.
IMPORTANT: PLEASE READ CAREFULLY AND KEEP FOR YOUR RECORDS.
This agreement is effective as of December 19, 2022 and replaces any previous terms of service.
MASKED CARD TERMS OF SERVICE
These terms of service set forth the terms of the use of the IronVest Masked Card service.
If you do not agree to these terms, please cancel and refund the remaining balances of any Masked Cards you have made, calling us at 800-928-1987 or notify us in writing at IronVest, Inc. Attention Masked Card Dept., 228 Park Ave Street, Suite 97601, New York, NY 10003 if necessary.
By using the Masked Cards service, or allowing someone else to use the Masked Cards service through your account, you agree to the terms.
NOTICE: THIS AGREEMENT REQUIRES ALL DISPUTES TO BE RESOLVED BY WAY OF BINDING ARBITRATION
Here are the ground rules if you're using Masked Cards. The following Terms of Service (“Terms,” “Agreement”) govern your use of IronVest Masked Cards ("Masked Cards,” “the service”), a product of IronVest, Inc. (“us,” “we”). These Terms describe the terms and conditions on which IronVest provides Masked Cards to you. For more information about how our products and services work, please visit www.ironvest.com/FAQ
Legal policies can be tedious, but please read up. We'll strive to make our policies understandable. READ THIS AGREEMENT CAREFULLY. IF YOU USE MASKED CARDS, YOU ARE ENTERING INTO THIS AGREEMENT WITH IRONVEST, INC. THIS IS A LEGALLY BINDING AGREEMENT. If you don't agree to these terms and conditions, you aren't permitted to use Masked Cards.
Things could change. We may amend or terminate any terms of this Agreement at any time, and that amendment or termination will be effective at the time we post the revised terms on the site. You can tell when we last revised this agreement by looking at the “last revised” date at the top of this Agreement. Your continued use of Masked Cards after we've posted revised terms signifies your acceptance of the revised terms.
How Masked Cards work. Masked Cards let you shop online more safely by letting you ("user" or "you") access and facilitate a payment using Masked Cards. You obtain access to the Masked Cards features by registering to use our “Masked Card service” and, typically, fees are charged to the personal credit card you provide upon signup (your “Personal Credit Card”) or other Funding Sources you may have added. The Funding Source associated with your account will be charged the amount you specify. When you're shopping online at a retailer (“retailer,” “merchant”), you can choose to pay for products or services with a Masked Card during checkout by specifying the monetary amount of your purchase. The retailer will see only the Masked Credit Card number.
You can view transaction details for all your Masked Cards by clicking on the Virtual Cards icon in the Pay section of the IronVest website or the Masked Cards icon on the web application, then clicking “view details” next to the Masked Card you wish to examine.
Key characteristics of Masked Cards. You're buying the right to access IronVest's credit line in the amount you specify for the Masked Cards you create. As such, you'll see “IronVest, Inc.” listed on your Personal Credit Card statement as the merchant, even though you'll spend the Masked Cards at other retailers.
Masked Cards need to be at least $10 in value, but no more than $1,000. For all new users, we run fraud assessments and reviews, via our own systems and our payments processor, to determine the maximum limit allowed on each Masked Card, so the maximum will vary for each Masked Card. The Masked Cards are assigned an expiration date when you create them. Masked Cards you create are issued by our bank partner as MasterCard numbers. Masked Cards are usable until their balance reaches zero, they expire, or you deactivate them. IronVest reserves the right to change limits globally or for specific uses at any time and for any reason including suspicious activity.
Who gets your Personal Credit Card. When you use a Masked Card to purchase something from a merchant, that merchant will not see or have access to your Personal Credit Card. IronVest uses a payments processor to process payments. When you sign up for our Masked Card service or add money to a Masked Card, you're billed through our payment processor. Our payments processor stores or has access to your Personal Credit Card, but IronVest, our bank partner, and MasterCard do not.
Credit card authorizations. As soon as the merchant where you use a Masked Card runs an authorization, that money is held on your Masked Card and can't be used (it will show up as "pending" to you when you view transaction details on a Masked Card). For some authorizations, merchants might add an additional percentage hold on top of the purchase value (for example, 20% for a restaurant).
ACH Authorization. When you use your bank account as your Payment Method for any transaction or to fund Masked Cards, you are requesting an electronic transfer from your bank account. For these transactions, IronVest will make electronic transfers via ACH from your bank account in the amount specified by you or IronVest (in the case of subscription payments). You agree that such requests constitute your authorization to IronVest to make the transfers. Once you have provided your authorization for the transfer, you will not be able to cancel the electronic transfer.
Chargebacks and disputes with merchants. You understand and agree that IronVest is not responsible for the goods or services that you pay for using a Masked Card. Each seller that you purchase from is responsible for providing the goods and services that you purchase and for providing all customer service related to those goods and services. We recommend that you review a seller's policies before completing your purchase. You are responsible for resolving any disputes that you may have with a seller. If you have exhausted all options for resolving a dispute with a seller, you may choose to file a dispute through IronVest (see “How to file a Dispute” below).
Disputing a charge from IronVest on your bank statement that is related to a Masked Card purchase is filing a dispute against IronVest, Inc. and will not only damage your relationship with IronVest, but will not resolve any dispute with the seller of the item purchased with a Masked Card. IronVest is the “issuing bank” for purchases completed with a Masked Card. If you file a Chargeback against IronVest that IronVest contests and wins (i.e. you lose the Chargeback) you will be charged a $25 chargeback processing fee. There is no chargeback processing fee if you win a contested Chargeback.
Release of IronVest, Inc. By filing a Dispute, you understand and agree that:
You are asking IronVest to assist in resolving the dispute in its sole discretion and that such assistance or IronVest's decision may not be satisfactory to you;
IronVest's assistance in resolving the dispute does not guarantee any particular outcome nor any action on IronVest's part; and
You release IronVest and our officers, directors, agents, employees, and suppliers from all claims, demands, and damages of any kind arising out of your dispute with a seller and IronVest's review of your Dispute.
How to file a Dispute. To file a Dispute, follow these steps:
Within 60 days of the original transaction, email firstname.lastname@example.org with the following information:
The last 4 digits of the Masked Card used for the related purchase.
The name of the merchant/seller involved.
A description of the goods or services purchased.
The amount of the transaction; and
The details of your disagreement with the recipient, including any steps already taken to resolve the issue and copies of supporting documentation (such as email correspondence, receipts, shipping confirmations, etc.)
Provide any additional information or documentation that we may request. Once IronVest has decided the outcome of the Dispute, the parties will be notified of the decision. You are required to comply with the decision and complete any actions required by such decision.
We can restrict or block the use of your Masked Cards for any reason. We reserve the right to block or limit transactions at any time for security or fraud reasons without prior notice to you. Under these circumstances, we will fully refund any money remaining on the Masked Card in question, after any outstanding transactions have cleared and investigations are completed.
In connection with your use of the Masked Card service, you agree that you will not:
(1) Breach this Agreement or any other policy, terms of service, or agreement that you have agreed to with us;
(2) Violate any Applicable Law;
(3) Provide false, inaccurate, or misleading information;
(4) Engage in fraudulent, deceptive, unfair or illegal activity;
(5) Engage in transactions involving illegal goods, including but not limited to counterfeit goods, stolen goods, illegal or controlled substances, and substances that pose a risk to consumer safety (including synthetics, “potpourri not for human consumption”, and other similar items);
(6) Engage in transactions involving illegal services, including but not limited to counterfeit services, illegal gambling, Ponzi and/or pyramid schemes, and money laundering;
(7) Engage in transactions involving debt collection services;
(8) Engage in transactions involving escort services;
(9) Engage in transactions involving the purchase, sale, or exchange of Virtual Currency or provide a Virtual Currency marketplace or exchange;
(10) Engage in transactions involving the purchase and/or sale of lottery tickets;
(11) Engage in transactions related to online gambling, or activities regulated by FinCEN, including money services business activities and payday lending;
(12) Attempt to receive or actually receive duplicate compensation for a disputed payment from the recipient (such as a seller), IronVest, Inc., and/or your bank or credit union; or
(13) Unless permitted under Applicable Law, refuse to cooperate in an investigation or provide confirmation of your identity or any information you provide to us;
(14) Infringe on our or any third party's copyright, patent, trademark, trade secret, or other intellectual property rights;
(15) Use any robot, spider, other automatic device, or manual process to monitor or copy the Service;
(16) Tamper with another user's data or use of the Service, impersonate any person or entity, or falsely state or otherwise misrepresent your identity;
(17) Forge or replace headers or otherwise manipulate identifiers to disguise the origin of any information, data or other content;
(18) Disrupt the normal flow of information or otherwise act in a manner that negatively affects other users' ability to use the Service;
(19) Interfere with or disrupt the Service (including without limitation servers or networks associated with the Service), or violate any requirements, procedures, policies or regulations of networks associated with the Service;
(20) Use the Service to the extent doing so would result in your breach of an obligation to a third party, including without limitation any workplace or other policies that apply to you; and/or
(21) Engage in activity that indicates, in the discretion of IronVest, Inc. or our Financial Institution Partners, that there may be a high level of risk associated with you, your subscription, or any of your activity.
Actions we may take. If we determine, in our sole discretion, that you may have breached these Terms, that you or your Account activity presents risk or security concerns, or if we are unable to verify your identity, we may take actions to protect IronVest, Inc. and our users, our Financial Institution Partners, or other third parties from Reversals, claims, fines, penalties, and any other liability. These actions may include, but are not limited to, the following:
Suspending your access to your Account and/or IronVest's Services;
Collecting amounts due from available resources, as outlined in the “Authorization to recover amounts due” section.
Closing your Account;
Contacting your bank, law enforcement, or other impacted third parties of your actions;
Refusing to provide the IronVest's Services to you in the future; and
Taking legal action against you.
It's your responsibility to ensure there's sufficient balance on your Masked Cards. Be careful if you use a Masked Card for recurring charges, like a subscription. For recurring charges, it's your responsibility to ensure that there is enough value and time expiration on the Masked Card you're using. We are not liable if the Masked Card gets declined and you lose access to a recurring service. We aren't responsible for any late fees, service terminations, or other problems that arise because of declined transactions.
Authorization to recover amounts due. If a Masked Card is overdrawn (i.e. the total amount of any transactions posted to a Masked Card is greater than the original Masked Card value), or the charge to fund a successfully used Masked Card fails to process, you authorize IronVest and our Financial Institution Partners to take any of the following actions to recover the remaining amounts from you:
Debit the credit/debit card or bank account linked to your paid subscription.
Debit any of your other Masked Cards with a remaining balance
Suspend your paid subscription and require your immediate payment; or
Engage in collection efforts.
In the case of an ACH transaction that fails to process, you may be subject to the actions detailed above, plus an additional $25.00 bounced check fee. Users can pay via another ACH transfer, or place a credit card on file to pay off the balance more quickly.
You cannot sell or transfer a Masked Card to anyone else. A Masked Card can only be used by you or someone you authorize. If you authorize anyone else to use a Masked Card you create, you are responsible for all transactions made by that person.
Reporting lost or stolen Masked Cards. You should immediately deactivate a compromised Masked Card. To do so, login, click on the Masked Cards or Virtual Cards icon, locate the compromised card in the list of cards you've created, and click “Refund” or “Deactivate.” If a Masked Card is lost or stolen, you must report it to us within 2 days or you risk liability for a percentage of the charges that occur after the loss or theft. You can reach us by phone at 800-928-1987 or by email at email@example.com.
The cost of using Masked Cards Services. Masked Cards typically require a premium subscription to a Masked Card service operated by IronVest. Any time you make a purchase with a Masked Card by inputting the monetary value of that purchase, you're authorizing IronVest to charge your Funding Method in that amount.
There may be a charge to create a Masked Card. If you are using a Credit Card as the Funding Source for your Masked Card then you may incur a service fee beyond that of the Masked Card amount. Service Fees per the Schedule of Fees will be charged to the same Funding Source as was used to create the Masked Card or to any other Funding Source you might have. Fees can be changed at any time.
Open Masked Cards will incur a Monthly Fee. After 30 days from the date the Masked Card was created, any Masked Card you have that is open with a remaining balance will be charged a service fee (see below for current fees), unless the Masked Card has been used for a successful transaction within the prior 30 day period.. This will not be charged to your Funding Source, but will instead be withdrawn from remaining balance of the related Masked Card. If there is an insufficient amount on the Masked Card to cover the monthly fee, it will be charged the remaining balance and the Masked Card will be closed.
Schedule of Fees
Using a Personal Credit Card as a Funding Source
$2 per card for cards under $100. An additional 1.5% of the Masked Card Amount for cards made for $100 or more
Using ACH as a Funding Source for Masked Cards
Masked Card service fee (every 30 days after card creation). Not applicable to residents of Connecticut and New Jersey.
Refund fee (refunding balance on a Masked Card to Funding Source such as a Personal Credit Card)
Chargeback loss processing fee. Only assessed if you file a Chargeback against IronVest that we contest and win.
Refunding Masked Cards. Masked Cards have an expiration date. If the Masked Card expires or if you deactivate it, any funds you've placed on it less any purchases or other fees will be automatically refunded to your Funding Method on or around the Masked Card's expiration date or the date of deactivation. If your billing or contact information is incorrect or out of date, we may not be able to issue an automatic refund and will try to contact you to refund you. If we're unsuccessful, applicable law may require us to report the balance on the Masked Card as unclaimed property, and we may be required to deliver any value remaining on it to the state as unclaimed property.
Authorization to update financial information If your credit card account number changes or your credit card expiration date changes, we may acquire that information from our financial services partner and update your Account.
Deactivating or Canceling Individual Masked Cards. You can cancel a Masked Card you've created at any time just click on the Masked Cards or Virtual Cards icon, open a list of the cards you've created, and click the “Refund” button next to the card you wish to deactivate. Any funds remaining on the deactivated Masked Card will be refunded to the Funding Source used to purchase the Masked Card (typically within 3-7 days).
Notices & Communications. By registering for any Masked Card service, using the service and accepting the terms and conditions of this Agreement, you consent to receive notices and other information or communications via email to the primary email address we have in our records for you. All notices and information sent to you via email will be deemed to be in writing and received by you when sent to you.
By using the Masked Card service to facilitate a purchase, you authorize us to securely auto-fill your Checkout Data and pre-populate relevant fields in the Merchant's or Intermediary's Web Site. You also agree that IronVest and its Banking partners may access, preserve, and disclose your information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal requirements or legal process; (b) enforce this Agreement; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of IronVest, its users or the public.
Adults only. This service is meant to be used by adults only (18+) for themselves, or on behalf of a minor for whom they are the parent or legal guardian.
We'll try hard. IronVest's products and services allow users and subscribers like you to seek greater control over your personal information online, including but not limited to: blocking software tracking; requesting that third party websites, such as data brokers and information aggregators, remove or suppress your personal information from their websites; creating safer, masked contact and payment information to you; and encrypting and storing your logins and passwords. You recognize that IronVest will use good faith, reasonable efforts to help you accomplish these privacy goals, but that we cannot guarantee that third parties will not devise new tracking technologies or obtain your information in other ways. We do not guarantee that this service will eliminate or control the collection, use, or sharing of your online data. We don't provide legal advice, so please don't rely on our service for legal matters.
It's unlikely, but bad things could happen. You acknowledge that your use of Masked Cards may have unintended consequences, possibly including direct, special, indirect, consequential and other damages, and you agree that you won't hold IronVest liable for these consequences. (In English, not legalese: let's say that you use a Masked Card to pay your electrical bill but you don't load enough money on the card to make a payment, and the company shuts off your electricity. You agree that you won't sue us because you failed to ensure that the Masked Card has sufficient funds on it.)
You are responsible for all Reversals, claims, fees, fines, penalties, and other liability incurred by IronVest, Inc., our Financial Institution Partners, other IronVest users, or third parties arising from your breach of these Terms or your use of IronVest’s services, including Masked Cards. You agree to reimburse IronVest, Inc., our Financial Institution Partners, other IronVest users, or third parties for any and all such liability.
If something crazy happens, it's not our fault. You acknowledge that IronVest will not be liable for any failure to comply with these Terms to the extent that such failure arises from factors outside IronVest's reasonable control, like natural disasters.
Entire Agreement. This Agreement sets forth the entire understanding and agreement between you and us, whether written or oral, with respect to its subject matter and supersede any prior or contemporaneous understandings or agreements with respect to their subject matter.
Severability. If any of the terms of this Agreement are invalid, changed by applicable law or declared invalid by order of court or regulatory authority, the remaining terms of this Agreement shall not be affected, and this Agreement shall be interpreted as if the invalid terms had not been included in this Agreement.
Limited Liability. IN THE EVENT THAT WE ARE HELD LIABLE TO YOU, YOU WILL ONLY BE ENTITLED TO RECOVER YOUR ACTUAL DAMAGES. IN NO EVENT SHALL YOU BE ENTITLED TO RECOVER ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY OR SPECIAL DAMAGES (WHETHER IN CONTRACT, TORT OR OTHERWISE), EVEN IF YOU HAVE ADVISED US OF THE POSSIBILITY OF SUCH DAMAGES. THIS PROVISION SHALL NOT BE EFFECTIVE TO THE EXTENT OTHERWISE REQUIRED BY LAW. TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT YOUR RECOVERY FOR ANY ALLEGED NEGLIGENCE OR MISCONDUCT BY GREEN DOT SHALL BE LIMITED TO THE TOTAL AMOUNT LOADED ON THE MASKED CARD.
If you have any questions about this policy, please contact us at firstname.lastname@example.org. For all other support-related questions, please contact us at email@example.com.